Welcome to The Meraki Connection! By booking a workshop, hiring our studio, or engaging with our services, you agree to the following terms and conditions.

1. Booking and Payments

• All workshop bookings must be made through our website or Humanitix. Payment will be processed via Humanitix at the time of booking.
• Gift Voucher are redeemed by directly contacting The Meraki Connection on 0409-972-010
• Once a ticket is booked, we reserve a spot for you in the workshop.

2. Refunds and Rescheduling

• We offer refunds within 24 hours of booking. After this period, refunds will not be issued.
• If you’re unable to attend, you’re welcome to reschedule as long as you give at least 24 hours’ notice. Otherwise, your booking will be non-refundable.
• A non-refundable holding deposit is required for private events and studio hire. 

3. Workshop Participation and Attendance

• All attendees must purchase a ticket and participate in the workshop. Due to space limitations, spectators are not allowed.
• Exceptions apply for carers and sign language assistants. If you require special accommodations, please note this in your booking or email booking@themerakiconnection.com.
• NDIS participants carrying a Companion Card may bring a support person as per the card’s guidelines. If the support person wishes to participate, they must purchase a ticket.

4. Studio Hire and Private Events

• Our studio is available for private events, including birthdays, hens parties, and corporate gatherings.

• We do provide catering, but you are welcome to bring your own food and drinks (BYO-friendly).

5. BYO Policy

• If you’d like to bring your own food, please ensure it’s pre-prepared and arranged in platters or greaseproof boxes, as our kitchen space is limited.
• We provide wine glasses and ice buckets for your convenience.
• You may order food via Uber Eats or similar services for delivery to our studio.

6. Mobile and Collaborative Workshops

• We offer mobile workshops, where we bring our creative experience to you.
• If you’re interested in collaborating as a guest artist or workshop facilitator, visit: Collaborate with Us.
• For mobile workshop bookings, visit: Mobile Workshop.

7. Health and Safety

• Certain workshops, such as Resin Art, may produce fumes that are unsafe for pregnant women and young children.
• Babies aged 0–3 months may attend ticket-free at most workshops, except those with safety risks.
• If you have allergies or medical concerns, please notify us before attending.

8. Artwork Collection

• Most artworks and crafts created during the workshop can be taken home immediately.
• Clay pieces requiring firing take approximately 4–5 weeks to complete, while resin pieces need about 1 week to cure. We will notify you when your pieces are ready for pickup or delivery (postage fees apply).

9. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time. The latest version will always be available on our website.

For any inquiries, please contact u=